Shipping and returns
Collection 001 ships from the United States. International delivery is planned but is not enabled for the first collection.
Rates and delivery
Carrier and final rates are being confirmed before launch. The structure below is what checkout will support.
| Destination | Service | Estimated | Cost |
|---|---|---|---|
| United States | Standard | To be confirmed | Calculated at checkout |
| United States | Expedited | To be confirmed | Calculated at checkout |
| United States | Orders over threshold | To be confirmed | Free |
| International | Not at launch | — | — |
Tracking
Every order gets a confirmation email at purchase and a second email with tracking when the parcel leaves us.
Returns
Returns and exchanges are accepted. The window, condition requirements and who pays return postage are being finalised before launch.
Damaged or wrong item
Write to [email protected] within seven days with a photo and we will replace it or refund you in full.
Tax
Sales tax is calculated and collected at checkout based on your delivery address.
Something arrived wrong?
Write to [email protected] within seven days with a photo and we will replace it or refund you in full.